No guaranteed outcomes
Recovery depends on circumstances outside any investigator’s control.
Fraud investigation & victim response
Lost money to financial fraud?
Act quickly.
Understand what may have happened, what steps you can take now, and how evidence-led investigation and tracing may support your response.
Evidence. Clarity. Response.A careful first step begins with understanding the facts.
$20+Million Frozen
$50+Million Recovered
87%Success Rate
Immediate response02 / 13
Recent transfer?
Contact your bank or payment provider now.
Use the official contact details on your bank’s website or card. Ask whether the transaction can be stopped, recalled or reported as fraud. If you paid through an exchange or payment service, contact it directly as well.
See immediate stepsDo not pay anyone who unexpectedly promises to recover your money for an upfront release fee, tax or deposit.
Our approach03 / 13
A careful, evidence-led response
Clear information.
Realistic expectations.
Evidence kept distinct
Reported information, evidence, analysis and conclusions should be clearly separated.
Scope explained
Understand what can be reviewed, what remains uncertain and what may happen next.
Understand the pattern04 / 13
Fraud types
Different schemes.
Recognisable signals.
Fraud can take many forms. Start with the pattern that most closely matches your experience and learn what information may be useful to preserve.
Investment fraud
Recognise common patterns in false or misleading investment opportunities.
Crypto fraud
Understand how digital-asset scams can use wallets, platforms and fabricated returns.
Forex & broker fraud
Learn how fraudulent trading and brokerage operations may present themselves.
AI trading scams
Look beyond claims about automated systems, algorithms and guaranteed performance.
Romance investment fraud
Understand how trust-building and investment pressure can become intertwined.
Recovery scams
Be alert to unsolicited promises to retrieve funds, often for an upfront fee.
Investigation & response05 / 13
How FRN helps
A joined-up view
of the evidence.
Different forms of analysis may help clarify activity, organise information and inform appropriate next steps. The right scope depends on each set of circumstances.
Fraud investigation
Review available information to help clarify the reported activity and relevant questions.
Asset & fund tracing
Examine documented payment movements and potential points for further enquiry.
Blockchain analysis
Assess relevant public blockchain activity where digital assets are involved.
OSINT & digital intelligence
Research public digital information that may help connect entities and infrastructure.
Evidence & reporting support
Organise findings and supporting material for clear communication and appropriate reporting.
Recovery assistance
Consider appropriate recovery pathways where the circumstances allow.
How the process works06 / 13
A five-step methodology
Careful work,
step by step.
A structured process helps keep expectations clear and findings useful, from initial assessment through to possible recovery pathways.
- 01
Assess the case
Understand what happened, what information is available and what questions need answering.
- 02
Investigate and trace
Review relevant digital, financial and open-source information within an agreed scope.
- 03
Prepare findings
Separate documented evidence, reported allegations, analysis and conclusions.
- 04
Report and escalate
Present findings clearly and identify appropriate reporting or escalation options.
- 05
Consider recovery assistance
Explore appropriate recovery pathways where possible, without promising an outcome.
Victim Protection07 / 13
Victim Protection Standard
You deserve a clear process and honest answers.
We do not promise recovered funds. We explain limits, avoid false urgency and treat evidence and personal information with care.
Read the standardConnected information08 / 13
Investigation & intelligence
Follow the connections.
Understand the context.
Domains, companies, wallets, transactions and other public digital information can sometimes reveal relationships worth examining. Any assessment depends on available evidence and defined scope.
Explore fraud intelligenceFraud awareness09 / 13
News & alerts
Useful context.
Carefully sourced.
Read concise summaries of relevant official notices and major reporting, with links to the original source and related FRN guidance.
Visit News & AlertsReading an alert
Check the source. Check the date. Check what it actually says.
An alert can help explain a risk or development, but it cannot determine what happened in an individual case.
Practical information10 / 13
Featured guides
Useful steps,
clearly explained.
Start with practical guidance on immediate response, reporting and keeping an accurate record of what has happened.
Immediate action
Explore all victim guides What to do after a recent transfer
Protect yourselfRecognising a recovery scam
Keep a clear recordPreserving messages and payment details
For professional audiences11 / 13
For professionals
Clear, careful work
for complex matters.
Information for professionals seeking to understand investigative capabilities, evidence preparation and potential areas of cooperation.
Professional information- Law firms
- Banks and payment providers
- Exchanges and VASPs
- Journalists and media
Your next step12 / 13
Case Assessment
Take the
First Step.
Share an outline of what happened and the type of help you are looking for. The assessment experience explains what information may be relevant.
Talk to an ExpertThe website does not submit or store assessment details.