Scam education · Payments
Payment diversion and beneficiary changes
Warning signs when payment instructions unexpectedly change.
Published 24 September 2026 · Prepared by Fraud Response Network
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Warning signs when payment instructions unexpectedly change. These patterns are indicators for careful checking, not a way to determine a specific person’s conduct without evidence.
Treat changed instructions as high risk
A message may claim that a bank account or crypto address has changed. Verify using a separate, known-good channel before paying.
Inspect the full details
Confirm beneficiary name, account or wallet details, amount and purpose. A familiar email thread can be compromised.
Act quickly if money has moved
Contact the sending provider immediately and ask whether any recall or fraud process is available. Preserve the original instruction and message headers.
If a payment has already been made, contact the relevant provider using its official contact details and preserve the original records.
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If you sent money in the last 24 hours, contact your bank or payment provider now using its official contact details.
Immediate steps for a recent transferNo recovery result can be promised. FRN is not a bank, regulator, law firm or police service.
