Clone firm and impersonation scams

How fraudsters can copy the identity of a real firm or public body. These patterns are indicators for careful checking, not a way to determine a specific person’s conduct without evidence.

Lookalike details can deceive

A copied logo, address or registration number may be paired with a different phone number or web domain. Compare details using a regulator or firm website reached independently.

Do not trust inbound caller ID alone

Numbers and email names can be spoofed. End the conversation and contact the organisation through an independently located route.

Report misuse

Save messages and URLs and report suspected impersonation to the genuine organisation and relevant authority.

If a payment has already been made, contact the relevant provider using its official contact details and preserve the original records.