Website policy
Complaints Procedure
How concerns about FRN information or conduct should be handled.
Published 24 September 2026 · Prepared by Fraud Response Network
Fraud Response Network LTD (“FRN”) aims to communicate clearly, treat people respectfully and correct material errors. Concerns should be described with enough information to identify the relevant page or interaction.
How a concern would be reviewed
A fair process should acknowledge a complaint, identify the issue, review relevant records, provide a reasoned response and explain any appropriate corrective action. Personal information should be shared only as needed to handle the concern.
How to send a complaint
Write to Fraud Response Network LTD at Rue David-Dufour 3, 1205 Genève, Switzerland, the postal address currently published on this website. The professional contact form is a non-submitting preview; do not use it to send a complaint or sensitive information. A named complaints handler and response times have not been confirmed.