Victim guide · Coordinating support
Working with a lawyer or financial provider
How to organise information when several organisations may be involved.
Published 24 September 2026 · Prepared by Fraud Response Network
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Keep a shared timeline
Use a factual chronology and label estimates. Record who has been contacted, when, what was requested and any reference number.
Ask each organisation about its role
A bank, police service, lawyer, exchange and investigator have different powers and responsibilities. Ask what each can do, what material it needs and what timescales apply.
Share information deliberately
Confirm who will receive a document and how it will be protected. Use secure channels provided by the relevant professional or institution.
If you have just transferred money, contact your bank or payment provider through its official channel as soon as possible. No recovery outcome can be guaranteed.
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Immediate steps for a recent transferNo recovery result can be promised. FRN is not a bank, regulator, law firm or police service.