Victim guide · Support
Supporting someone affected by fraud
Practical ways to help without blame or pressure.
Published 24 September 2026 · Prepared by Fraud Response Network
Speak with us
Listen without judgement
Fraud can involve deliberate manipulation. Blame can make it harder for someone to ask for help or preserve information. Let the person explain events in their own words.
Help with manageable steps
Offer to sit with them while they contact their provider or find the official reporting route. Let them make decisions and avoid promising a financial outcome.
Watch for repeat targeting
People who have lost money may be approached again with recovery claims. Encourage verification through official sources and do not pay unexpected fees on their behalf.
If you have just transferred money, contact your bank or payment provider through its official channel as soon as possible. No recovery outcome can be guaranteed.
Talk to an Expert
Worried about a payment you’ve made? Speak with us.
Share a few key details so the team can review your request.
Your request has been received.
Your details have been sent to Fraud Response Network for review.
If you sent money in the last 24 hours, contact your bank or payment provider now using its official contact details.
Immediate steps for a recent transferNo recovery result can be promised. FRN is not a bank, regulator, law firm or police service.