Victim guide · Digital assets
Keeping records of a crypto transaction
Key public identifiers and account information to preserve after a crypto-related loss.
Published 24 September 2026 · Prepared by Fraud Response Network
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Record the transaction details
Save the transaction hash, network, sending and receiving addresses, asset type, amount, date and exchange records. A blockchain transaction can show movement between addresses but usually does not identify the person controlling one.
Preserve platform evidence
Keep account statements, deposit addresses, support tickets, messages and the website address used. Do not share recovery phrases or private keys with anyone offering assistance.
Contact relevant providers
Notify the exchange or custodian used and your bank or payment provider if fiat funds were involved. Ask about account security and available reporting steps.
If you have just transferred money, contact your bank or payment provider through its official channel as soon as possible. No recovery outcome can be guaranteed.
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If you sent money in the last 24 hours, contact your bank or payment provider now using its official contact details.
Immediate steps for a recent transferNo recovery result can be promised. FRN is not a bank, regulator, law firm or police service.