Victim guide · Account security
Securing accounts after a fraud incident
Steps to reduce the risk of further access or misuse.
Published 24 September 2026 · Prepared by Fraud Response Network
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Prioritise accounts that control money
Contact your bank and payment providers using official details. If credentials may be exposed, change them from a trusted device and enable multi-factor authentication where available.
Review access and devices
Check email forwarding rules, active sessions, recovery methods and unfamiliar apps. Remove access you do not recognise and ask the provider for help if you are unsure.
Never share access codes
Banks, exchanges and legitimate support staff should not need your password, seed phrase or one-time sign-in code. Do not install remote-access software at an unexpected caller’s request.
If you have just transferred money, contact your bank or payment provider through its official channel as soon as possible. No recovery outcome can be guaranteed.
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Your details have been sent to Fraud Response Network for review.
If you sent money in the last 24 hours, contact your bank or payment provider now using its official contact details.
Immediate steps for a recent transferNo recovery result can be promised. FRN is not a bank, regulator, law firm or police service.