Fraud glossary · Payments

Chargeback

A card-payment dispute process administered through a card issuer and payment network.

Published 24 September 2026 · Prepared by Fraud Response Network

A person holding a payment card and smartphone at a desk.

Meaning

A cardholder may ask their card issuer to review a transaction under applicable card-scheme and issuer rules. The grounds and deadlines depend on the circumstances.

Limits

A chargeback is not available for every payment and does not guarantee reimbursement. Contact the issuer promptly for current guidance.

This definition is general information. Specific legal and technical meanings can vary by context and jurisdiction.

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